1. Provider and Scope
The provider of the game “Memoria Land” is Andre Neubert, Mainz, Germany (contact: contact@andreneubert.com). Further provider details are available in the Impressum. These Terms of Use govern the game on iOS and Android, your game account, and the online features.
When you obtain the game through the Apple App Store or Google Play, the respective store terms and, where applicable, Apple's standard Licensed Application End User License Agreement also apply. The store terms and your purchase receipt identify who charges you and is your contracting party for the payment transaction. The store processes the payment and its refund procedure. The provider verifies the store purchase, assigns it to your game account, and supplies the content in the game. The provider receives no card, bank, or billing details, but processes the transaction data required to verify and credit the purchase. See the Privacy Policy for details. Statutory claims against the responsible contracting party remain unaffected.
2. Scope of Services
Memoria Land is a free card-matching game in which you match sets of exactly three related cards. It includes, in particular, single-player modes, local and online duels, campaigns and adventures, leaderboard and tournament features, a friends list, quick chat with predefined phrases, and unlockable or purchasable game content. The specific feature set follows from the installed app version and its store description.
The game is provided with reasonable care. The provider does not promise uninterrupted availability or a particular service level for online features. Maintenance, security measures, technical faults, or circumstances outside the provider's control may temporarily restrict use. Online features require an internet connection; you are responsible for any connection charges. Section 12 governs changes to the game.
3. Game Account
If you choose to continue as a guest when entering the game, the app generates a random access key and stores it locally. It is neither a hardware identifier nor an advertising ID. The key creates or accesses a pseudonymous guest account on the game server; no separate registration is required.
Important: If you lose the local access key, for example by clearing app data, uninstalling the app, or switching devices, you may lose access to the guest account even though the account still exists on the game server. A Google or Apple device backup may restore local app data in some cases, but it is not a reliable account-recovery method. Without the access key, friend code, or another secure means of matching the account, the provider will usually be unable to associate a guest account with a particular person. Uninstalling the app alone does not delete the server account.
You may voluntarily link your account to Google or, on iOS, through “Sign in with Apple”. Signing in through the same provider is the supported way to recover your save game after a reinstall or on another device. Store purchases require an appropriately linked game account.
A game account is personal. You may not transfer, sell, rent, lend, trade, or share it with third parties. Protect the credentials of your linked Google or Apple account. Actions through your game account are attributed to you only to the extent that you are responsible for them.
4. Minimum Age
Memoria Land is intended for players aged 13 and over and is not directed at children under 13. If you are under 13, you must not use the game.
Purchases by minors must be legally effective under the applicable rules; this may, in particular, require the consent of a parent or legal guardian (Sections 106 et seq. of the German Civil Code, BGB). Parents and guardians can also restrict purchases through the family and purchase controls offered by the respective store.
5. Virtual Items and Currencies
The game has coins, which you earn by playing, and diamonds, which you receive in the game or purchase. It also has virtual items and unlocks, such as card backs, game tables, characters, and adventures.
You do not acquire ownership of virtual currencies or items. For the duration of the relevant right of use, you receive a limited, non-exclusive, non-transferable, and non-sublicensable right to use them within Memoria Land. Coins and diamonds are not legal tender, electronic money, or a cash balance outside the game. They cannot be exchanged back into money, paid out, transferred to another game account, or traded outside the game.
Balances already credited are not removed arbitrarily. They may be adjusted, in particular, when you use them in the game, when a credit was erroneous or duplicated, following a store refund or revocation, upon account deletion, in cases of proven abuse, or on another contractual or statutory basis. This does not create a right to future rewards, unchanged prices, or a particular exchange value. Rights in paid digital content and statutory claims remain unaffected.
Memoria Land has no loot boxes or randomised purchase mechanics. Before checkout, every purchase identifies the specific content or quantity supplied.
6. In-App Purchases
Memoria Land is free to play. Where offered in the relevant store, you may optionally purchase the following content for a game account linked to Google or Apple:
- Diamonds in several package sizes are consumable items. A confirmed purchase is credited once to the linked game account. The store's “Restore purchases” function does not credit a previously redeemed diamond pack again. Any remaining diamond balance is, however, part of the server-side save game and becomes available again when you sign in to the same linked game account.
- “The Insect Meadow” is a one-time, non-consumable purchase. The entitlement is stored in the game account and can be restored after a reinstall or on another device if you use the same linked game account and the same store account and the store confirms the purchase. Following voluntary account deletion, assignment to a new linked game account is restricted for security reasons and is generally possible no more than once; it requires the same store account and sufficient technical purchase evidence.
The store displays the price and any included taxes before purchase. The provider receives no payment-instrument details, but processes the product, store, purchase or transaction identifier, receipt or purchase token, status, and a pseudonymous game-account reference where required to verify and supply the purchase.
Deleting a game account removes its save game, including any unused diamonds. Store refund rules and statutory rights remain unaffected. More information about deletion and the restricted restoration of a non-consumable purchase is available on the account deletion page.
7. Withdrawal and Refunds
For paid digital content that is not supplied on a tangible medium, a statutory right of withdrawal expires under Section 356(6) of the German Civil Code (BGB) only if the statutory requirements are actually met. These include, in particular, commencement of performance, your prior express consent to performance beginning before the end of the withdrawal period, your acknowledgement that this causes the right of withdrawal to be lost, and a contract confirmation under Section 312f BGB. The declarations and confirmations required for the specific purchase are generally handled in the store's purchase flow.
For a refund or cancellation, you may contact either the store through which you purchased or the provider's support. Whether a refund is available, and under which conditions, is governed by the store rules and applicable law. Payment and technical processing take place through the store. Depending on the store, the provider may assist with the review or initiate a refund through the available developer tools, but cannot promise a payment outside the store system. If the store refunds, revokes, or reverses a purchase, the associated remaining credit or entitlement may be adjusted to the extent permitted by law. Statutory rights of withdrawal, warranty, cure, price reduction, reimbursement, and damages remain unaffected.
8. Rules of Conduct
Memoria Land is intended to remain fair and safe for everyone. The following are prohibited in particular:
- display names that are insulting, discriminatory, sexualised, glorify violence, are harmful to minors or unlawful, or are deliberately designed to evade the name filter;
- display names that impersonate another real person, an employee of the provider, or an official support channel;
- cheating and manipulation, including bots, scripts, macros, automated emulators, modified clients, or interference with gameplay or data transmission;
- decompiling, disassembling, reverse engineering, or modifying the app or server, except to the extent permitted by law;
- deliberately exploiting software errors to obtain advantages, currency, or items;
- buying, selling, trading, or transferring game accounts, virtual currencies, or items;
- attempts to overload the service, mass account creation, deliberate disruption of ongoing games, or abusive reports;
- any other unlawful use of the game.
Display names are filtered automatically, but may also be challenged and changed later. Quick chat contains predefined phrases only. It has no free text; only the report form contains an optional note restricted to the reporting purpose.
9. Measures in Case of Violations
If you violate these terms, the provider may take proportionate measures, considering the severity, frequency, intent, and interests of those affected. Measures may include refusing or resetting a display name, correcting balances proven to have been obtained unlawfully, temporarily restricting the reporting feature, temporarily or permanently suspending online features, and, in particularly serious cases, suspending the game account.
A player report does not automatically result in a sanction against the reported player. Account sanctions based on reports are reviewed by authorised personnel. Automated processes include, in particular, the name filter, technical safeguards, and the warning and escalation procedure against abusive reports described in Section 10; every report rejection relevant to that procedure is first based on human review. The app displays the recorded reason and duration of an online suspension; single-player content remains available during an online-only suspension.
If you believe an account sanction is incorrect, you may request a fresh human review and provide your comments at contact@andreneubert.com. The effect of a measure on paid content is governed by these terms, the store rules, and mandatory law; this does not create a blanket exclusion of statutory claims.
10. Reporting Content and Conduct
You can report another player through the in-app report form. You select a category and may add an optional note of no more than 300 characters. Alternatively, you can email contact@andreneubert.com with the relevant display name, approximate time, and a brief explanation. Do not submit unnecessary or sensitive personal data.
A report submitted through the in-app form is acknowledged immediately in the app. Reports are made available to authorised personnel for review. After the human review, you receive an in-app notice of its completion and the decision. Confirming a report and deciding on a possible measure are separate decisions. To protect the people involved and the security of the process, specific measures against third parties may not be disclosed. These in-app notices apply only to reports submitted through the report form; no automatic acknowledgement or completion notice is promised for reports sent by email.
Daily limits and cooldowns for repeated reports against the same account protect the reporting system against abuse. If three reports are rejected as unfounded following human review within a rolling 30-day period, the reporter first receives an in-app warning. The reporting right is restricted for 30 days only after the reporter expressly acknowledges the warning by selecting “I understand” and that acknowledgement has been successfully processed. The reporter must then submit a further report that is rejected as unfounded following human review while at least three such rejections remain within the rolling 30-day period. See the Privacy Policy for more information about data processing.
11. Rights in Content
All rights in Memoria Land — including its software, graphics, characters, text, music, sound effects, and voice recordings — belong to the provider or its licensors. These terms grant you only the rights of use expressly described here.
For the duration of the contract and lawful supply, you receive a non-exclusive, non-transferable right to play Memoria Land on your devices for private, non-commercial purposes. Rights in paid non-consumable content are also governed by Section 6 and mandatory law. Any further reproduction, distribution, communication to the public, or modification is prohibited unless permitted by law.
You may publish screenshots and video recordings of your own play sessions in personal posts, let's plays, streams, and social media, provided that you do not create a false impression of an official partnership or place the material in unlawful contexts or contexts harmful to minors. Ordinary platform monetisation of such videos is permitted. Any other commercial use requires the provider's prior written consent.
12. Availability, Changes, and Termination
The provider supplies updates required to maintain conformity, including bug fixes and security updates, to the extent required by law (Section 327f BGB).
Where the game is supplied continuously, the provider may modify it beyond those required updates for a valid reason, such as technical development, security, changed legal or store requirements, changes to integrated services, game balance, or abuse prevention. The modification will not impose additional costs on you and will be explained clearly. If it impairs your access or use by more than a minor degree, you will receive the information required by law on a durable medium within a reasonable time before the modification. Your rights remain unaffected, including the right to terminate the contract at no cost within 30 days under the conditions of Section 327r BGB.
You may stop using the game at any time. Uninstalling the app only ends local use and does not delete your game-server account. You may permanently delete the game account in the app or by following the instructions on the account deletion page. Deletion removes the save game and account balances, including unused diamonds. Statutory rights and store refund rules remain unaffected; Section 6 governs the restricted restoration of “The Insect Meadow”.
The provider may ordinarily terminate a continuously supplied free service or the contractual relationship only for an objective reason, including where the service is discontinued entirely, continued operation is no longer technically or economically reasonable, or legal or security requirements make termination necessary. Notice will reflect the circumstances; a planned complete discontinuation will generally be announced at least 30 days in advance. Any mandatory longer periods, information duties, and rights relating to paid content remain unaffected. Immediate restriction or termination remains possible in the event of a serious contractual violation or an urgent security or legal risk, to the extent proportionate and permitted by law.
13. Liability
Andre Neubert is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health. In cases of ordinary negligence, liability exists only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely), limited to the foreseeable damage typical for this type of contract. Liability under the German Product Liability Act remains unaffected.
14. Data Protection
Which personal data is processed when you use Memoria Land, for what purposes, and on what legal basis is set out in the Privacy Policy. It also lists the recipients of the data, the retention periods, and your rights under the General Data Protection Regulation.
15. Changes to These Terms
These terms may be amended for an objective reason, in particular because of changes in law or case law, security requirements, or changes to the features or technical design of the game that would otherwise make a provision incomplete or inaccurate. An amendment must not unreasonably shift the contractual balance to your disadvantage.
You will be informed clearly before an amendment takes effect in the app and, where available or required by law, through a linked contact method or on a durable medium. Purely editorial corrections or changes solely in your favour may also be identified by publication on this page. Where an amendment requires your consent, it takes effect only after your express consent; silence or merely continuing to use the game does not constitute consent. If the existing terms cannot be continued without the amendment for an objective reason, Section 12 and the statutory rules govern any termination.
16. Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of the country of your habitual residence remain unaffected.
Should any provision of these Terms of Use be or become invalid in whole or in part, the validity of the remaining provisions remains unaffected. The statutory rules take the place of the invalid provision.
If the German and English versions differ, the German version prevails to the extent permitted by applicable law.
The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters, VSBG). For questions or complaints, contact contact@andreneubert.com.